GETIIT committed to protecting and respecting your privacy.
We believe that trust is the key to any healthy relationship. At GETIIT,
we’re all about healthy. We appreciate that you are trusting us with information
that is important to you, and we want to be transparent about how we use it.
Here we describe the privacy practices for our devices,
applications, software, websites, APIs, products, and services. You will learn
about the data we collect, how we use it, the controls we give you over your
information, and the measures we take to keep it safe.
·
Your
Rights to Access Your Personal Data
·
Analytics
and Advertising Services Provided by Others
INFORMATION WE COLLECT
When you use our Services, we collect the following types of
information.
INFORMATION YOU PROVIDE US
ACCOUNT INFORMATION
Some information is required to create an account on our Services, such as your
name, email address, password, date of birth, gender, height, weight, and in
some cases your mobile telephone number.
This is the only information you have to provide to create an account
with us. You may also choose to provide other types of information, such as a
profile photo, biography, country information, and community username.
ADDITIONAL
INFORMATION
To help improve your experience or enable certain features of the
Services, you may choose to provide us with additional information, like your
logs for food, weight, sleep, water, or female health tracking; an alarm; and
messages on discussion boards or to your friends on the Services.
You may also connect with friends on the Services or invite friends
who have not yet joined by providing their email addresses, accessing social
networking accounts, or using the contact list on your mobile device. We do not
store your contact list and delete it after it is used for adding contacts as
friends.
If you contact us or participate in a survey, contest, or
promotion, we collect the information you submit such as your name, contact
information, and message.
PAYMENT AND CARD
INFORMATION
Some Getiit devices support payments and transactions with third parties. If
you activate this feature, you must provide certain information for
identification and verification, such as your name, credit, debit or other card
number, card expiration date, and CVV code. This information is encrypted and
sent to your card network,
which upon approval sends back to your device a token, which is a
set of random digits for engaging in transactions without exposing your card
number. For your convenience, we store the last four digits of your card number
and your card issuer’s name and contact information. You can remove the token
from your account using your account settings. We do not store your transaction
history.
If you purchase Getiit merchandise on our website, you provide your
payment information, including your name, credit or debit card number, card
expiration date, CVV code, and billing address. We do not store this payment
information. We store your shipping address to fulfill your order. Note that
third-party payment processors may retain this information in accordance with
their own privacy policies and terms.
INFORMATION WE
RECEIVE FROM YOUR USE OF OUR SERVICES
DEVICE INFORMATION
Your device collects data to estimate a variety of metrics like the number of
steps you take, your distance traveled, calories burned, weight, heart rate,
sleep stages, active minutes, and location. The data collected varies depending
on which device you use. Learn more about the features of our various
devices and how you can use Mobile Track. When your device syncs with
our applications or software, data recorded on your device is transferred from
your device to our servers.
GEOLOCATION INFORMATION
The Services include features that use precise geolocation data,
including GPS signals, device sensors, Wi-Fi access points, and cell
tower IDs. We collect this type of data if you grant us access to
your location. You can always remove our access using your GETIIT device or
mobile device settings. We may also derive your approximate location from your
IP address.
USAGE INFORMATION
When you access or use our Services, we receive certain usage or network
activity information. This includes information about your interaction with the
Services, for example, when you view or search content, install applications or
software, create or log into your account, pair your device to your account, or
open or interact with an application on your GETIIT device.
We also collect data about the devices and computers you use to
access the Services, including IP addresses, browser type, language, operating
system, GETIIT or mobile device information (including device and application
identifiers), the referring web page, pages visited, location (depending on the
permissions you have granted us), and cookie information.
INFORMATION WE
RECEIVE FROM THIRD PARTIES
If you choose to connect your account on our Services to your
account on another service, we may receive information from the other service.
For example, if you connect to Facebook or Google, we may receive information
like your name, profile picture, age range, language, email address, and friend
list. You may also choose to grant us access to your exercise or activity data
from another service. You can stop
sharing the information from the other service with us by removing
our access to that other service.
We may partner with third parties, such as employers and insurance
companies that offer GETIIT Services to their employees and customers. In such
cases, those companies may provide us with your name, email address, or similar
information (like a telephone number or subscriber ID) so that we can invite
you to participate or determine your eligibility for particular benefits, such
as discounts or free services.
USE
OF INFORMATION
PRIMARY PURPOSE OF INFORMATION COLLECTED
MAILINGS
Getiit may periodically contact you using information supplied to
the site. You may opt out of receiving certain communications, such as
newsletters or other e-mails, by clicking on the unsubscribe link at the bottom
of such e-mails or by e-mailing support@getiitworld.com.
ACCESS TO AND ABILITY TO CORRECT PERSONAL DATA
You have the right to review your personal data held by Getiit.
You also have the right to modify, correct, change or update your personal
information or cause your personal information to be deleted from Getiit
database upon request. All requests to view, change, update, or delete your
personal information may be made via e-mail at support@getiitworld.com.
PROVIDE AND MAINTAIN THE SERVICES
Using the information we collect, we are able to deliver the
Services to you and honor our Terms & Conditions contract with
you. For example, we need to use your information to provide you with your GETIIT dashboard tracking your exercise, activity, and other
trends; to enable the community features of the Services; and to give you
customer support.
For the Services’ community features, we may use your information
to help you find and connect with other users and to allow other users to find
and connect with you. For example, your account contact information allows
other users to add you as a friend. When another user has your email or mobile
phone number in their contact list or in their friend network on a connected
service, we show that user that you are a user of the Services.
IMPROVE, PERSONALIZE, AND DEVELOP THE SERVICES
We use the information we collect to improve and personalize the
Services and to develop new ones. For example, we use the information to
troubleshoot and protect against errors; perform data analysis and testing;
conduct research and surveys; and develop new features and Services.
When you allow us to collect precise location information, we use
that information to provide and improve features of the Services such as
recording where a workout took place or mapping an activity.
We also use your information to make inferences and show you more
relevant content. Here are some examples:
·
Information like your height, weight, gender, and age allows us to
improve the accuracy of your daily exercise and activity statistics like the
number of calories you burned and the distance you traveled.
·
Based on your sleep data, we may make inferences about your
sleeping patterns and provide you with customized insights to help you improve
your sleep.
·
We may personalize exercise and activity goals for you based on the
goals you previously set and your historical exercise or activity data.
COMMUNICATE WITH YOU
We use your information when needed to send you Service
notifications and respond to you when you contact us. We also use your
information to promote new features or products that we think you would be
interested in. You can control marketing communications and most Service
notifications by using your notification preferences in account settings or via
the “Unsubscribe” link in an email.
PROMOTE SAFETY AND SECURITY
We use the information we collect to promote the safety and
security of the Services, our users, and other parties. For example, we may use
the information to authenticate users, facilitate secure payments, protect
against fraud and abuse, respond to a legal request or claim, conduct audits,
and enforce our terms and policies.
We use cookies and similar technologies for the purposes described
above. For more information, please read our Cookie Use statement.
HOW
INFORMATION IS SHARED
We never sell the personal information of our users. We do not
share your personal information except in the limited circumstances described
below.
WHEN YOU AGREE OR DIRECT US TO SHARE
You may direct us to disclose your information to others, such as
when you use our community features like the forums, 7-day leaderboard, and
other social tools. For certain information, we provide you with privacy
preferences in account settings and other tools to control how your
information is visible to other users of the Services. Just remember that if
you choose to participate in a challenge, information like your profile photo,
posted messages, total steps in the challenge, personal statistics, and
achievements, is not governed by your privacy preferences and will be
visible to all other challenge participants.
You may also direct us to share your information in other ways, for example, when you give a third-party application access to your account, or give your employer access to information when you choose to participate in an employee wellness program. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-party applications or employee wellness programs using your account settings.
FOR EXTERNAL PROCESSING
We transfer information to our corporate affiliates, service
providers, and other partners who process it for us, based on our instructions,
and in compliance with this policy and any other appropriate confidentiality
and security measures. These partners provide us with services globally,
including for customer support, information technology, payments, sales,
marketing, data analysis, research, and surveys.
FOR LEGAL REASONS TO PREVENT HARM
We may preserve or disclose information about you to comply with a
law, regulation, legal process, or governmental request; to assert legal rights
or defend against legal claims; or to prevent, detect, or investigate illegal
activity, fraud, abuse, violations of our terms, or threats to the security of
the Services or the physical safety of any person.
Please note: Our policy is to notify you of legal process seeking
access to your information, such as search warrants, court orders, or
subpoenas, unless we are prohibited by law from doing so. In cases where a
court order specifies a non-disclosure period, we provide delayed notice after
the expiration of the non-disclosure period. Exceptions to our notice policy
include exigent or counterproductive circumstances, for example, when there is
an emergency involving a danger of death or serious physical injury to a
person.
We may share non-personal information that is aggregated or De-identified
so that it cannot reasonably be used to identify an individual. We may disclose
such information publicly and to third parties, for example, in public reports
about exercise and activity, to partners under agreement with us, or as part of
the community benchmarking information we provide to users of our subscription
services.
If we are involved in a merger, acquisition, or sale of assets, we
will continue to take measures to protect the confidentiality of personal
information and give affected users notice before transferring any personal
information to a new entity.
YOUR
RIGHTS TO ACCESS YOUR PERSONAL DATA
We give you account settings and tools to access and
control your personal data, as described below, regardless of where you live.
If you
live in certain jurisdictions, you may have legal rights with
respect to your information, which your account settings and tools
allow you to exercise, as outlined below.
Accessing and Exporting Data. By logging into your account,
you can access much of your personal information, including your dashboard with
your daily exercise and activity statistics. Using your account settings,
you can also download information in a commonly used file format, including
data about your activities, body, foods, and sleep.
Editing and Deleting Data. By logging into your account and
using your account settings, you can change and delete your personal
information. For instance, you can edit or delete the profile data you provide
and delete your account if you wish.
If you choose to delete your account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like the data recorded by your Getiit device and other data stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm, including as described in the How Information Is Shared section.
Objecting to Data Use. We give you account settings and tools
to control our data use. For example, through your privacy settings, you
can limit how your information is visible to other users of the Services; using
your privacy settings, you can limit the notifications you receive
from us; and under your application settings, you can revoke the
access of third-party applications that you previously connected to your Getiit account. You can also use the Getiit application to
unpair your device from your account at any time.
DATA RETENTION
We keep your account information, like your name, email address,
and password, for as long as your account is in existence because we need it to
operate your account. In some cases, when you give us information for a feature
of the Services, we delete the data after it is no longer needed for the
feature. For instance, when you provide your contact list for finding friends
on the Services, we delete the list after it is used for adding contacts as
friends. We keep other information, like your exercise or activity data, until
you use your account settings or tools to delete the data or
your account because we use this data to provide you with your personal
statistics and other aspects of the Services. We also keep information about
you and your use of the Services for as long as necessary for our legitimate
business interests, for legal reasons, and to prevent harm, including as
described in the How We Use Information and How
Information Is Shared sections.
ANALYTICS
AND ADVERTISING SERVICES PROVIDED BY OTHERS
We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the Services, serving advertisements on our behalf across the internet, and measuring the performance of those advertisements. These companies may use cookies and similar technologies to collect information about your interactions with the Services and other websites and applications. To learn more and about your privacy choices, please read our Cookie Use statement.
OUR
POLICIES FOR CHILDREN
Getiit is designed for those 13 years of age or older. Getiit does not knowingly collect information from anyone under the age of 13. At the time of registration you will be asked for your year of birth. Except for collecting payment information in connection with purchases, Getiit does not knowingly obtain or store any Sensitive Consumer Information, such as government Issued identifiers; insurance plan numbers; financial account numbers; information that describes the precise real-time geographic location of an individual; or precise information related to health or medical conditions. If we are made aware that we have received information from anyone under the age of 13 or Sensitive Consumer Information in violation of this Privacy Policy, we will use reasonable efforts to locate and remove that information from our records.
INFORMATION SECURITY
We
have implemented reasonable measures to protect the information we collect and
store, taking into consideration the types of risks we face and the reasonable
protections available to us. The user data is stored in password protected and
encrypted locations that can only be
accessed
by authorized employees who have signed non-disclosure agreements and whose ID
is associated with each individual database access. No third party will ever
have access to these databases. The databases are located in the Pakistan. However,
no method protecting information is 100% secure, and we cannot guarantee its
absolute security.
CHANGES TO THIS
POLICY
We will notify you before we make material changes to this policy
and give you an opportunity to review the revised policy before deciding if you
would like to continue to use the Services. You can review previous versions of
the policy in our archive.
QUESTIONS
If you have questions about this policy, or need help exercising
your privacy rights, please contact our Data Protection Officer at support@getiitworld.com.
If you live in the Karachi, you may also contact us at:
GETIIT
Office# B373, Sector 11-A, North Karachi,
District Central,
75850, Karachi,
Pakistan
If you reside
elsewhere, you may contact us at:
GETIIT.
(+92)
312 024 6905
support@getiitworld.com